Privacy Policy

1. ORDERS AND CUSTOMER INFORMATION

When you place an order on Moeen Mart, we may collect your name, phone number, email address, delivery address, and order details. We use this information to process and confirm your purchases, arrange delivery, provide customer support, and manage returns, exchanges, or order-related issues where applicable.

We do not sell customers' personal information.

2. COMMENTS AND CONTACT FORMS

If comments or contact forms are available on our website, we may collect the information you provide, such as your name, email address, and message. We may also collect your IP address and browser information where necessary to help prevent spam and protect our website.

We use information submitted through contact forms to respond to inquiries and provide customer support.

3. MEDIA

If you upload images to our website, please avoid uploading images containing embedded location data (EXIF GPS). Visitors may be able to download images and extract any location information included in them.

4. COOKIES

Moeen Mart may use cookies and similar technologies to support essential website functions, remember preferences, maintain shopping cart information, and improve your browsing experience.

If customer accounts, comments, or login features are enabled, additional cookies may be used to manage login sessions, save preferences, and support website functionality. You can manage cookies through your browser settings, although disabling certain cookies may affect some website features.

5. EMBEDDED CONTENT FROM OTHER WEBSITES

Our website may include embedded content, such as videos, images, or other material from third-party websites. Such content may behave as if you have visited the external website directly.

These third-party websites may collect information about you, use cookies, and track your interaction with their content according to their own privacy policies.

6. HOW LONG WE RETAIN YOUR DATA

We retain customer information for as long as reasonably necessary to process orders, provide customer support, maintain business records, resolve disputes, and meet applicable legal requirements.

If comments or customer accounts are enabled, related information may be retained for as long as necessary to manage website functionality, maintain records, and comply with applicable requirements.

7. WHAT RIGHTS YOU HAVE OVER YOUR DATA

Depending on applicable law, you may request access to, correction of, or deletion of your personal information held by Moeen Mart.

You can contact us through our website to submit a privacy-related request. We may retain certain information where necessary for order records, administrative purposes, legal obligations, or security.

8. WHERE WE SEND YOUR DATA

To complete your orders, we may share relevant information with delivery companies, payment providers, and technical service providers where necessary.

If comments are enabled, visitor comments may also be checked through an automated spam detection service.

We take reasonable steps to protect customer information and limit sharing to what is necessary for the relevant purpose.